Onboarding · SaaS

Maqetin sends the welcome email when someone signs up.

Sent when someone signs up. It names the one thing to do first and links straight to it. A journey sends it with no wait.

The email.

A sample to adapt: change the names, the product and the button to yours.

FromShelfwise <hello@mail.shelfwise.app>SubjectWelcome to Shelfwise, SarahPreviewHere is the one thing to do first.

Hi Sarah,

Welcome. The first thing to do is add your first product.

Add your first product
Shelfwise, Austin

Sample workspace: Shelfwise, stock and invoicing software for independent shops, based in Austin.

How it is sent.

The journey starts when your app sends user.signed_up and sends the email with no wait.

Trigger
Signed up
user.signed_up
Send email
Send welcome email
Exit
Exit

Events to send.

Your app sends one event.

user.signed_up
Starts the journey. Send the link to the first step with it, and the email can print it.

Check before you send.

  • Name one next step. Leave the tour of every feature for later, and link to the one action.
  • Give the first name a fallback. A template can print a fallback such as "there" when a person has no first name.
  • Check consent. A journey email skips people who opted out of marketing. Keep the welcome about the account.

More onboarding templates.

Welcome your next sign-up from your own domain.