Maqetin points each question to the address that fits it.
Write to support for your workspace, to security for a vulnerability, to privacy for a data request and to sales for a demo. Start with the docs for how-to questions.
Where to write.
- Your workspace
- support@maqetin.com, or from Help inside the dashboard
- How-to questions
- The docs: quickstart, events, profiles, the send API and the JavaScript SDK.
- Security
- security@maqetin.com, for a vulnerability or a security question.
- Privacy
- privacy@maqetin.com, for data requests.
- Sales
- sales@maqetin.com, to book a demo.
What to include.
- Write from your sign-in address.
- Include the user id or the message the question is about, and leave out your customers' personal details.
- Say what you expected and what happened instead.
- Never send a secret key. If one was exposed, write to security@maqetin.com straight away.