Maqetin sends marketing email from what your customers do.

A journey starts when a customer acts, waits as long as you say, checks what they did since, and sends the next email. Campaigns for launches and sales are planned.

A journey starts on an event.

Your app sends the event. The journey waits as long as you say, from 5 seconds to 1 year, then a condition checks what the person did since.

  • A condition branches the path. It checks whether the person did the event since entering, or whether a trait matches.
  • Versions. Publishing a change makes a new version. People already inside finish the version they entered.
Trigger
Started the ID check
kyc.startedfilters and re-entry as set
Wait
Wait 24 hours
Waiting1,140 here now
Condition
Finished?
kyc.completedsince entering
Yes
Exit
Exit
No
Send email
Send “Finish verifying in two minutes”
Wait
Wait 2 days
Waiting640 here now
Exit
Exit

Sample workspace: Harbour Money, a digital bank in London.

Consent is checked before every send.

The marketing-email flag

Your app sets it when it identifies the person, and marketing is never sent to a profile marked no.

One-click unsubscribe

On every marketing email, honoured across your workspace.

Suppressions

A hard bounce, a complaint or an unsubscribe stops sends to that address across your workspace.

Marketing and transactional are separate

A code or a receipt still reaches a profile marked no for offers.

Planned

What is planned.

WhatStatusWhat it will do
CampaignsPlannedPick a segment, write once, and send now or at each person's local morning.
Waits until local timePlannedSend to each person at the hour you choose, in their own timezone.
GoalsPlannedPeople leave a journey the moment they do what it was for.
Frequency capsPlannedAt most a set number of messages per person per day or week, across every journey.
Quiet hoursPlannedNo marketing goes out between the hours you set, in each person's own time.
A/B tests with a holdoutPlannedThey will show whether the campaign changed behaviour.
A drag-and-drop editorPlannedIt will sit beside your own HTML.

Start with the step where most of your customers stall.