Maqetin sends guests what they need before they arrive.
Everything a guest needs before they set off: check-in time, directions and parking. A journey sends it when your booking system says the arrival is near.
The email.
A sample to adapt: change the names, the product and the button to yours.
FromYour app <hello@mail.example.com>SubjectSee you on FridayPreviewCheck-in from 3pm. Parking is free.
Hi Mary,
Your room is ready from 3pm on Friday. Parking is free behind the building.
DirectionsHow it is sent.
The journey starts when your app sends arrival.approached and sends the email with no wait.
Trigger
Arrival near
arrival.approached
Send email
Send pre-arrival email
Exit
Exit
Events to send.
Your booking system sends one event.
- arrival.approached
- Starts the journey. Send it a few days before arrival, with the arrival date and the property.
Check before you send.
- Send the event on the day you choose. A journey starts on an event that arrives and cannot start on a future date. Your booking system decides how many days before arrival to send it.
- Write times for the stay. Send the check-in time already written for the property's time zone.
- Decide who must receive it. A journey email skips people who opted out of marketing. If every guest must get it, send it from your server through the send API.